Is the kitchen in Deluxe separate from the bedroom?
Deluxe studios have a dedicated living area — the bed is positioned away from the full kitchen, giving you a studio-plus-lounge feel rather than a single room.
What's the difference between Classic and Deluxe?
Deluxe studios are larger (18–22 m² vs 12.7–17.9 m²), sit on higher floors, and include a dedicated living area with a full kitchen. Classic is the core product — everything you need, efficiently arranged.
What's included in the weekly rent?
All bills — electricity, water, gas, high-speed Wi-Fi — plus access to the residence's amenities (gym, terrace, cinema where available). No hidden fees.
Do Deluxe studios come with a dishwasher?
Yes. Deluxe and Deluxe Plus include a full kitchen with oven, induction hob and dishwasher.
How long can I stay?
Residences accept stays from 4 weeks to 51 weeks. Academic-year leases (typically 44 or 51 weeks) are available at a reduced weekly rate.
Can I upgrade from Classic to Classic Plus?
Classic Plus is the same layout as Classic with an NHM view — only three in the building. Subject to availability at booking.
Can I view the residence before booking?
Yes. Viewings can be booked directly through the AI Agent — slots are available Monday–Saturday, 10am to 7pm.
What's the deposit?
A four-week refundable deposit, held in a government-protected scheme. Returned within 10 working days of check-out.
Are pets allowed?
Each residence has its own policy. Marylebone House and Greenwich Quay are pet-friendly; most others are not.
What happens if I need to cancel?
Free cancellation up to 30 days before check-in. After that, a 4-week charge applies, or you can transfer your booking to another resident.